Frequently Asked Questions

Everything you need to know about your Pintola order and our products.

How long does shipping usually take?

Most orders are processed within 24 hours and typically arrive within 3 to 5 business days depending on your location.

Are Pintola products suitable for vegans?

Yes, the majority of our nut butters and health foods are 100% vegan-friendly and made from plant-based ingredients.

What is your return policy?

We offer a replacement or refund if the product received is damaged, expired, or incorrect. Please contact our support team within 48 hours of delivery.

Do you add any hydrogenated oils or sugar to your peanut butter?

Our 'All-Natural' range contains zero added sugar, salt, or hydrogenated oils. Please check the specific product labels for detailed nutritional information.

How can I track my order?

Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets for a seamless checkout experience.